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How to Choose a Janitorial Service

Posted on 07 December 2017 by admin (0)

Janitorial service includes lining of trash cans, debris removal, cleaning of home and office buildings, carpet shampooing, vacuuming and buffing of floors, emptying trash receptacles and keeping your environment clean and tidy, among others.

Knowing how to choose a janitorial service is very important because there are more than a few companies in the industry contending for jobs. If you are looking for a new janitorial service company to clean your residence or office, how do you filter through all these services to choose the best to suit the job you want to do?

The fact is that finding a reputable janitorial service can be a complicated task. You can never be certain about the quality of service offered by any of these companies until you have a close contact or dealing with them.

However, here are common criteria you should consider before choosing a janitorial service company.

1. Professionalism

The backbone and basis of all janitorial service companies are the employees. They must comprise of professional management, supervisors and front-line cleaners. Therefore, do thorough findings to make sure you know the management of the janitorial company and the category of cleaners who will be assigned to clean your place. They must be knowledgeable and experienced enough to do a perfect job for you.

2. Background Checks 

Background checks are particularly necessary for janitorial service companies as their employees always have keys and security codes to the expensive items in the buildings of their customers. If a potential employee who is not qualified exhibits a constant and recent history of theft, it could be a danger for a cleaning operator and could signify that a likely employee is not suitable for the job.

3. Insurance and Janitorial Service Bonding

Look for a janitorial service with liability insurance and janitorial service bonding as this is mandatory for all trustworthy janitorial services.

  • General Liability Insurance – This is the most common type of commercial insurance that a business should carry. It is a form of insurance that protect businesses, the employees and the clients from claims ensuing from advertising lawsuits, bodily injuries, property damage, and broken furniture and equipment.
  • Janitorial Service Bonding – This is a type of insurance in form of a surety bond. It protects you as a customer in case your property or belongings are stolen by an unscrupulous member of staff of a janitorial business. Bonding is necessary for janitorial companies since most of the cleaning services are carried out after business hours, in areas with costly office equipment and personal belongings.

4. Transparent and Clear Pricing

Choose a janitorial cleaning company with transparent and clear pricing because it is always essential to know what you are getting from the service. Here are a number of questions and factors to consider with janitorial service pricing:


1. How will I be billed – per hour, per month or per cleaning?
2. Will supplies, chemicals, and equipment be part of the billing?
3. Will there be any price increase or hidden charges?
4. What are the terms of the contract?
5. What will be the method of payment? Is it with Credit Card, PayPal, Debit Card, etc?

5. Quality Control

Quality control is imperative in the janitorial cleaning service industry because it ensures a particular degree of quality janitorial cleaning services, and almost all the tasks are carried out on the premises of the customer, outside the supervisory jurisdiction of the cleaning company. It is the type of control executed through a system of checks, balances, and rectifications.

Final Thoughts

Professionalism, background checks, insurance and service bonding, quality control, as well as transparent and clear pricing are some of the considerations for choosing a janitorial service. Once you follow the tips above, you will be ahead of the game.